Most of you have heard, but the latest Samsung Galaxy Note 7 is being recalled by Samsung. The phone is at risk of overheating and possibly catching fire. If you have one of these phones, you are eligible for a free replacement. You should be able to go back to the place where you purchased the phone. If they refuse, you should contact a Samsung Service center.
From Samsung: "Samsung will give Note 7 users the option to exchange a recalled model for a brand-new (and fixed) unit. Any Note 7 sold before September 15 is impacted by the recall, and should be treated as such. If you're unsure about your device, you can use the IMEI checking tool on Samsung's recall site.
Alternatively, users can exchange the Note 7 for a Galaxy S7 or S7 Edge instead of a Note 7, complete with a refund of the difference in price between the two devices. Samsung will also allow users to exchange Note 7-specific accessories, should they choose this option.
Samsung advises users to return the device to the retail outlet at which the device was originally purchased, or call 1-800-SAMSUNG to initiate the exchange directly with Samsung.
Customers will also receive a $25 gift card or bill credit for the inconvenience. More details can be found on Samsung's website, by visiting a dedicated webpage for the Note 7 recall."
Read more at:
www.cnet.com/how-to/how-to-return-or-exchange-your-note-7-amid-global-recall/
www.samsung.com/us/note7recall/
From Samsung: "Samsung will give Note 7 users the option to exchange a recalled model for a brand-new (and fixed) unit. Any Note 7 sold before September 15 is impacted by the recall, and should be treated as such. If you're unsure about your device, you can use the IMEI checking tool on Samsung's recall site.
Alternatively, users can exchange the Note 7 for a Galaxy S7 or S7 Edge instead of a Note 7, complete with a refund of the difference in price between the two devices. Samsung will also allow users to exchange Note 7-specific accessories, should they choose this option.
Samsung advises users to return the device to the retail outlet at which the device was originally purchased, or call 1-800-SAMSUNG to initiate the exchange directly with Samsung.
Customers will also receive a $25 gift card or bill credit for the inconvenience. More details can be found on Samsung's website, by visiting a dedicated webpage for the Note 7 recall."
Read more at:
www.cnet.com/how-to/how-to-return-or-exchange-your-note-7-amid-global-recall/
www.samsung.com/us/note7recall/
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